Contact 311 to Report Potholes

MCDOT repairs potholes every day of the year except during rain and snow – and this year has been no exception. However, “Snowzilla” and this past weekend’s storms have accelerated the creation of potholes. Division of Highway Services’ crews have been making repairs, but they also need the public’s help. With more than 5,200 lane miles of roads to cover, MCDOT relies on residents to report pothole locations. As repair crews are dispatched to reported problems, they also stop to fill any other potholes encountered as they make their rounds.

Residents can report potholes online or by calling the MC311 Call Center at 311 or 240-777-0311, Monday through Friday from 7 a.m. to 7 p.m.  Drivers are asked to be cautious and patient when encountering crews filling potholes.

The Maryland State Highway Administration (MSHA) fills potholes, plows snow and maintains numbered routes in the County, such as Maryland routes 355 or 97. MSHA can be reached at 301-513-7300 or online. In addition, municipalities, such as the cities of Rockville or Gaithersburg, handle their own repairs.

For most potholes, MCDOT will be using what is called “cold patch” material.  However, where potholes require more than a simple fix, the area may need to be excavated and repaved with asphalt, which may take more than one visit to repair.