Wednesday, February 17, 2021

Go Montgomery! Special Climate Edition Newsletter is Now Available!




Transportation Initiatives Play Key Role in County Strategy to Achieve Climate Goals


Montgomery County Executive Marc Elrich released a Draft Climate Action Plan last month that lays out a plan to cut greenhouse gas (GHG) emissions by 80 percent by 2027 and by 100 percent by 2035. 

The 87 climate actions outlined in the plan lay the path to achieving the County’s ambitious climate goals while building a healthy, equitable and resilient community.

MCDOT is identified as either the lead or a contributor in carrying out transportation actions and related initiatives to help meet these goals by:

  • Expanding tree canopy.
  • Limiting cars in urban areas and implementing congestion pricing; implementing traffic management systems.
  • Advocating for a local vehicle carbon gas tax.
  • Expanding public transit service, pedestrian and bicycle infrastructure and a shared micro-mobility network (i.e. bikeshare, e-scooters).
  • Supporting community-wide resident and business adoption of electric vehicles; electrifying public buses, school buses and the public vehicle fleet; and expanding the electric vehicle charging infrastructure network.
  • Supporting telework and other transportation demand management strategies.
  • Repairing and upgrading stormwater drainage and management systems.

Read full draft action plan that will be finalized in the spring of 2021.


Screenshot of the virtual information room

Montgomery County has launched a virtual information room, an interactive tool that allows residents to visually engage with the Draft Climate Action Plan by using a computer or mobile device. Visitors to the virtual information room can review plan materials, including climate actions and vulnerability maps and leave feedback by completing a brief survey. In addition, several elements of the Climate Action Plan are available to review in other languages, including Amharic, Chinese French, Korean, Spanish and Vietnamese.

To view the climate plan, a list of climate events and to take the survey (available in multiple languages) or provide other feedback before the public comment period closes on Feb. 28, visit

The Feb. 11 Youth Climate Town Hall is Now Available Online


The virtual youth Town Hall was hosted by the County Executive, Montgomery College, and Montgomery County Public Schools as an opportunity for students to discuss climate action.

The event featured outstanding youth presenters and opportunities for young climate leaders to connect and provide feedback on the Draft Climate Action Plan.

The event is available online for those who were not able to attend and the LocalDVM article provides more details.

Climate Art Contest Extended through February 28


Photographs, drawings, videos, poems, digital art and memes are needed to help make Montgomery County’s Climate Action Plan more engaging and accessible. Entries in the art contest may be featured in the County’s CAP and other County materials. Winners of the Climate Change Plan Art Contest will receive $100! Deadline for the contest has been extended to February 28, 2021. Learn more.

MCDOT Making Progress in Reducing GHGs


The County’s draft Climate Action Plan spells out strategies for reducing GHG emissions and climate-related risks to the County’s residents and businesses, and the built and natural environment. In the meantime, MCDOT has forged ahead on initiatives that are already making a difference.

In 2020, MCDOT received a Voice of the People (VOP) Award for transformation in mobility, which recognized the department’s shift over the past five years from an almost exclusive focus on congestion reduction to a balanced transportation system that provides a variety of travel options for residents, businesses and visitors.

See what else MCDOT has already been doing to help the climate:


MCDOT oversaw construction of the project that was built inside the Wheaton Triangle business district on a former MCDOT parking lot. The building was designed to achieve LEED (Leadership in Energy and Environmental Design) Platinum certification and has many innovative sustainable design features, including geothermal heating and cooling, green roof areas, water harvesting and energy controls. The garage features electric vehicle (EV) charging stations, motion sensor LED lighting, bike racks and a bike storage room. Learn more.

Specific energy-efficient and environmental design features include:

  • EV Charging Stations- 3 Level 2 Dual port Chargepoint EV Stations with electrical infrastructure for future expansion. 
  • Bike Racks- 13 Short-term bike racks with capacity to secure 26 bikes.
  • Bike Storage Room- Secure room for building tenant employee bike storage. 
  • Parking Guidance System- Parking availability system will display number of parking spaces available in the garage.
  • Garage lighting- Motion sensor LED Lighting.
  • CO monitoring- Automated Carbon Monoxide ventilation system.
  • Systems located in the underground garage that support the LEED Platinum building above.
    • Geothermal Wells- 150 geothermal wells under the parking garage assist in the heating and cooling of the building.
    • Water Reclamation System- purifying and reusing grey water to operate toilets.
    • Building Automation System- used to optimize the HVAC system operations.
  • Pedestrian connections and safety improvements to enhance walkability throughout the County. 
  • Enhancing mobility using transportation alternatives to cars by building bikeways, sidewalks and trails; transit centers; and ADA-compliant bus stops.
  • The Safe Routes to Schools program has made pedestrian and bicycle safety improvements near every public and most private schools.
  • Continued expansion of biking infrastructure, including separated bike lanes, safety-enhanced intersections and bike racksLearn more. Be safe.
  • Install and operate Capital Bikeshare network of stations. There are more than 90 stations in the County. Learn more.
  • Developed partnerships with providers of dockless e-scooters and e-bikes to create a pilot program to test these micromobility modes of transportation. 
  • Installed parking corrals for micromobility devices in busy urban areas and developed other communication efforts and incentives to encourage riders to park them in areas that do not interfere with safe pedestrian movements. Learn more.
  • Installed free bicycle parking areas in County parking garages.
  • Established BikeMatch MoCo program that gives back to the community through collecting and distributing bike donations to promote alternate transportation for those in need. 
  • Efforts to implement complete streets standards to create more pedestrian and bicycle friendly urban environments.
  • Intersection improvements that improve traffic flow also reduce air pollution resulting from idling cars.
  • Despite the pandemic, MCDOT launched the US 29 corridor FLASH in October 2020. FLASH is Maryland’s first Bus Rapid Transit (BRT) service and includes buses that serve more passengers and aim to attract new transit riders from personal vehicles and improve service for existing transit riders. The project also included new pedestrian improvements, bike infrastructure and new Capital Bikeshare stations. Learn moreRead DEP's blog post.
  • Planning is underway for two more FLASH BRT lines along Veirs Mill Road (MD 586) and MD 355.
  • Launched a pilot microtransit concept bus service for Montgomery County in 2019, called the Flex, providing on-demand service within two zones: Rockville and Glenmont/Wheaton. Learn more.
  • Ride On ExtRa express bus service along MD 355 that was launched in 2017.
  • Ongoing operation of Ride On bus system, the largest locally-operated bus network in the DC metro region. More than 75 percent of Ride On’s fleet uses alternative fuels (hybrid electric-diesel, compressed natural gas or clean diesel, and, as of 2020, fully electric).
  • Ride On’s bus stop improvement program has improved safety and accessibility at more than 3,204 bus stops.
  • Ride On’s Equipment Maintenance and Transit Operations Center is LEED  (Leadership in Energy and Environmental Design) Gold certified and includes the following features:
    • Solar lighting on the parking lot roof;
    • LED exterior lighting;
    • Active and passive noise reduction measures to reduce impacts to surrounding communities;
    • An elevator with an EcoDisc motor that uses up to 70% less energy than conventional elevators, and;
    • More than 4 acres of vegetated roof.

MCDOT has been working to promote and deploy Electric Vehicles (EVs) in as many of its functions as possible. Progress to date includes the following:

  • Won grant to purchase first all-electric buses for Ride On fleet, resulting in lower fuel costs and improved reliability.
  • Ride On bus fleet uses Earthlifts vehicle lifts, which are 35% more energy efficient than traditional lifts by generating energy as the vehicle lowers. These lifts also use biodegradable oil and recyclable batteries and are wireless.
  • Provide public access to electric vehicle charging stations in most MCDOT parking facilities.
  • Collaborated with the Department of Permitting Services to create guidelines for installing EV charging stations at private homes. Continuing to monitor and improve the program.
  • Working to establish an EV group buy program to reduce costs to residents and businesses to buy or lease EVs.

MCDOT recently completed its Countywide conversion of streetlights from predominately high pressure sodium (HPS) to light-emitting diode (LED). LED streetlights offer many benefits, including greater energy efficiency, longer life expectancy, and reducing maintenance requirements. LEDs never fully go out, but decrease in illumination over time, and therefore promote greater community safety because they always offer some degree of illumination, even when they are technically in need of replacement. Additionally, LEDs offer an improved color rendition, enhancing night vision for pedestrians and drivers.

In addition to efficient streetlights, MCDOT:

  • Installed all solar-powered on-street parking meters in BethesdaSilver Spring and Wheaton.
  • Converted lighting in all County-operated parking garages to more energy efficient lighting.
  • Converted all County­-owned traffic signals to LED lights.
  • Installed parking lot and garage directional signage and parking space availability information to reduce unnecessary driving, reducing fuel consumption and air pollution.
  • Converted 143 Ride On bus shelters to solar power.

Transportation Demand Management (TDM) promotes ways to make existing infrastructure more efficient by reducing single occupancy vehicle trips and encouraging use of transit, bikes, walking or carpools.

MCDOT's ongoing efforts include:

  • Creating new TDM regulations to streamline the process for working with developers and employers to take action and participate in programs, provide greater flexibility in structuring TDM programs, ensure fairness and clarify requirements. Learn more.
  • Promoting alternatives to traveling by single occupancy vehicles through education and incentive programs.
  • Offering public parking spaces for car sharing services in urban centers.
  • Offering benefits and green commuting options for County government employees to reduce the environmental impact of employee commutes, including:
    • Free access to Ride On bus service;
    • Discounted Capital Bikeshare membership;
    • Access to Commuter Connections regional ridesharing program; and
    • Reducing the cost of using any public transit to commute through the Montgomery County Get-In program.
  • Telework Support and Promotion
    • Recordings of past webinars and additional teleworking and commuter resources are available on MCDOT's Commuter Services’ webpage.
  • Partner with the Department of Environmental Protection (DEP) to create “green streets” that are roadway landscaping designs built in the grassy area along County-owned streets. This improves water quality by using rain gardens, permeable pavers and other methods to filter rainwater on­site. Learn more.
  • Clean and maintain existing storm drain systems and offer drainage improvement assistance to communities. The storm drain improvement program reduces flooding in vulnerable neighborhoods, decreasing harmful runoff from impervious surfaces that can increase water pollution.
  • To reduce pollutants washing into local streams and rivers, MCDOT washes and degreases parking spaces in all garages twice a year to remove oil, gasoline and other residues. The washdown water goes through a sand filtration system to remove contaminants and particulates before processed water goes into the storm drain system.
  • After every winter event, MCDOT cleans all snow equipment at an enclosed truck wash. The wash material is captured through a grate system and deposited into a containment tank. The tank contents are transported to a disposal site managed and certified by DEP and Washington Suburban Sanitary Commission.
  • In the spring and summer, MCDOT conducts the ‘Refresh Montgomery’ litter and debris clean up that collects about 20 tons of trash along roadways in targeted corridors, benefitting water quality.
  • In partnership with the Department of Environmental Protection, MCDOT’s street sweeping program cleans about 4,000 lane miles of roads, and annually removes 2,000 tons of debris that could otherwise be washed into streams. Priority is given to sweeping in sensitive watersheds.
  • MCDOT annually collects 130,000 to 150,000 cubic yards of leaves that are stored for a year, then mulched, composted and packaged to be sold as Leafgro®Learn more.
  • Highway Services recycles its asphalt pavement; most of the asphalt used by Highway is derived from recycled pavement.
  • MCDOT's Adopt A Road and Adopt A Spot programs have over 3,000 volunteers who actively clean county-owned roadways, keeping pollutants from washing into local watersheds and storm drains that lead to Chesapeake Bay. Learn more at
  • MCDOT plants thousands of new trees every year and inspects and prunes existing trees on County right-of-ways. Trees reduce pollution in stormwater, greenhouse gas emissions, air conditioning needs and the heat island effect, while also improving air quality and increasing biodiversity. 
  • To ensure there is no net loss of natural areas resulting from projects, MCDOT has an active remediation program to replant trees and create wetlands.

Learn more at


MCDOT engages the community on various services the department offers on greening initiatives and educational opportunities through virtual and in person events like Bike to Work Day, Car-Free Day, including webinars and bike classes.

  • MCDOT promotes DEP's annual Storm Drain Art Contest that uses creative art to emphasize the connection between storm drains, streams and the Chesapeake Bay. Youth paint storm drains with educational messages, reminding the community about the important water quality issues.
  • MCDOT's Safe Routes to School program partners with County Police and Public Schools in hosting events that provide pedestrian and bike safety education, including school programs aimed at Kindergarten to High School students. 
  • Safe Routes to School hosts Bike Rodeos to teach students about bike and helmet safety
  • Safe Routes to School Traffic Gardens have been provided, where children practice navigating roadways safely, applying bicycle and helmet safety, and are encouraged to learn about biking as a form of transportation.
  • MCDOT participates in the annual GreenFest event to educate public on the department's green services
  • MCDOT participates in the Regional Street Smart Campaign throughout the year at various locations across the County to educate residents and to promote Vision Zero with safe walking and biking information.

MCDOT recognizes that the County's expanding transportation system has far-reaching impacts. The way our streets are planned, the range of available transportation options, and the way projects are constructed and maintained influence our environment. 

To create an even more progressive transportation system that preserves the County’s environment and resources and enhances our quality of life into the future, MCDOT has established four Sustainability Goals to guide our decision making:

  • ENVIRONMENTAL SUSTAINABILITY: Plan and implement a transportation system that broadly considers ecosystem and climate impacts, reduces and prevents waste and pollution, uses renewable resources, uses sustainable sources of energy and reduces energy consumption.
  • ECONOMIC SUSTAINABILITY: Support a public transportation infrastructure that stimulates economic prosperity, promotes economic development, and is cost effective and efficient.
  • SOCIAL SUSTAINABILITY: Provide a transportation network that is accessible, affordable, safe, secure and equitable, and one that improves the health and quality of life for people who use it and live near it. Consider the basic needs of diverse residents and businesses and provide access and mobility for
    all. Give back to communities by volunteering and donating resources.
  • SUSTAINABILITY EDUCATION: Ensure that residents, businesses and visitors are well informed about their sustainable travel options, help them make more sustainable decisions. 
  • View MCDOT's Sustainability Policy.
  • View MCDOT's Green Initiatives.

As Montgomery County plans for a future with more jobs, more people, and more options, MCDOT’s Sustainability Policy supports a stronger and more vibrant community that is making even greater strides towards conserving natural resources, protecting the environment, promoting social equity, stimulating economic growth, and educating our residents. Through innovative approaches, we are creating a 21st century system that moves more people in fewer vehicles. A sustainable future means a higher quality of life for everyone in Montgomery County -- now and for generations to come.



County Executive Marc Elrich to Transform Portion of Former Landfill into Solar Energy Project

Montgomery County moves another step closer toward meeting the ambitious goal of eliminating greenhouse emissions by 2035 with an innovative partnership that will provide reliable clean energy for low-to-moderate income households and County Government. Learn more.


Plan to End County Greenhouse Gas Emissions in 15 Years is ‘Incredibly Ambitious' Elrich Says

Proposal includes natural gas ban, electric school buses, transit expansion. 

Montgomery County has set a lofty goal of eliminating its greenhouse gas emissions in 15 years. That means none of its power would come from coal and natural gas. Read Bethesda Beat's article.


A Deeper Dive into Montgomery County’s 2018 GHG Inventory

Montgomery County’s community-wide GHG emissions decreased in 2018. Why is that? Greening the electricity fuel mix and improving energy efficiency through programs like EmPOWER Maryland, the Benchmarking Law, and financing opportunities like C-PACE and Montgomery County Green Bank are the key reasons for the drop in GHG emissions. Climate Interns Julia Brown and Tenzin Yangkey dive deeper in the 2018 GHG Inventory to learn more.


How Do You Get To Zero Emissions in 15 Years? Montgomery County Now Has A Plan

How does one Maryland county of 1 million people reverse course on 250 years of dependence on fossil fuels — and do so in just 15 years?

Montgomery County officials started charting their course towards fulfilling that ambitious goal. They released a draft of the county’s plan to get to zero carbon emissions by 2035. Read DCIST article.


Outdoor Heaters Seem Like a Huge Waste. Are They Really?

Here are facts about heaters (for outside and inside) and climate change. It’s getting chilly out there. And whether you’re hosting a celebration or just trying not to freeze while working from home, you may be curious about the best way to heat yourself, but not the planet, this winter. Read NY Times article.


Metropolitan Washington Officials Approve Plan to Meet 2030 Climate Goals

Officials and local government experts unanimously approved the Metropolitan Washington 2030 Climate and Energy Action Plan, outlining collaborative actions the region should take to meet its shared climate goals. According to the Intergovernmental Panel on Climate Change, to avoid the most severe climate impacts, global greenhouse gas (GHG) emissions must fall by at least 45 percent from 2010 levels by 2030 and to carbon neutrality by 2050. Read MWCOG article.


Report: States Most Vulnerable to Climate Change Are Among the Least Prepared

Many of the states that are most vulnerable to the effects of climate change are least prepared to deal with it, according to research released this week by the Trust for America’s Health. Read Route Fifty article.


The State of the Climate in 2021 

From unprecedented wildfires across the US to the extraordinary heat of Siberia, the impacts of climate change were felt in every corner of the world in 2020. BBC Future brings you our round-up of where we are on climate change at the start of 2021, according to five crucial measures of climate health. Read BBC Future article.  

Tuesday, December 15, 2020



MCDOT Prepared for First Winter Storm of the Season; Snow Removal Operations Revised to Keep Staff Safe During Health Crisis

MCDOT is preparing for the approach of a significant winter storm that is expected to begin in the early morning hours of Wednesday, December 16 and continue through Thursday morning, December 17. MCDOT activated its virtual Snow Operations Center Wednesday morning and staff reported to depots to begin pre-treating roadways. The National Weather Service is calling for 4-8 inches of snow in the northern parts of the County and 2-4 inches in the down County with temperatures in the high 20’s to low 30’s

Learn more about how snow removal operations have been revised and other information to help prepare for storms.


Five One-Minute Videos Answer the Most Frequently Asked Questions About Snow Removal

These informative videos contain key information about what to expect during snow storms:  


To be more environmentally-friendly, MCDOT has explanded its use of salt brine.


When Snow or Ice is Predicted, MCDOT Springs into Action

MCDOT has 200 Highway Services employees and 175 pieces of equipment to handle snow operations. If more resources are needed, contractors can be called upon to immediately provide hundreds of pieces of additional equipment and plow operators. Learn more about how MCDOT tackles winter storms and read the FAQ's.

Here’s the basics:

  • Before a winter storm begins, MCDOT will pre-treat primary and arterial roads with salt brine or salt depending on the storm profile.
  • Generally, plowing operations do not begin until at least three inches of snow have accumulated on the road to protect both the road surface and the plow blades.
  • Plowing operations first focus on keeping primary, arterial and emergency roads clear to ensure emergency vehicles can reach every home and business.
  • Residential roads are tackled next with the goal of making them passable.
  • Depending on how much snow falls, it may take several days before a plow can reach every street.
  • MCDOT crews also clear 60 miles of sidewalks along County right-of-ways and three miles of bike paths and trails. 

Residents are responsible for shoveling their own sidewalks.

Who Plows My Streets?


MCDOT is responsible for clearing snow from 5,200 lane miles of County-maintained roads – but this doesn’t include every road in the County. Read more, or visit the County's Snow Portal to find out who plows your street.  

Some other agencies that also handle snow removal include:

Montgomery Parks, which clears snow on roads, bridges and trails inside local parks.

Montgomery County Public Schools, which is responsible for sidewalks and parking lots on school property.

WMATA, which handles Metro stations and parking lots. 

Maryland State Highway Administration (which is responsible for roads that are numbered, such as MD355 and RT27). Report issues on state roads online or call 800-543-2515 or 410-582-5650.


Ride On 

Ride On contractors clear nearly 800 bus stops and work to keep transit centers clear of snow and ice. Follow Ride On on Twitter @RideOnMCT for real-time service announcements related to weather.


MCDOT trucks are ready to clear roadways.

Information on Snow Emergency Routes


Both the State of Maryland and Montgomery County have designated certain roads as Snow Emergency Routes and they are prominently marked with red and white signs. When the State and/or County initiates their snow emergency plan, it is illegal to park on these designated roads. Vehicles found blocking snow routes during an emergency may be ticketed and towed at the owner’s expense. State and County snow emergency plans may not be put into effect simultaneously, so pay special attention to news broadcasts when announcements are made.


During Snowstorms, When is Parking Free in County Garages?

During a County Executive-declared snow emergency in Montgomery County, the MCDOT Director may announce that parking is free in County-owned garages and lots for the duration of the snow emergency. This helps get cars off the roads to aid plowing operations and overall safety. 

For on-street meters along non-snow emergency roadways, regular parking rates will continue to be charged. Look for real-time storm-related parking information on Twitter.


Clearing Sidewalks of Snow and Ice - If You Own Property, It's Your Responsibility

Clearing sidewalks within 24 hours after the end of a snowstorm is a civic responsibility that keeps our communities and neighbors safe – and it’s the law. Property owners are required to clear sidewalks in front of and alongside their properties. Be a good neighbor by clearing your sidewalks and assisting those in your neighborhood who may need help. Read more or watch video.



MCDOT Shared Streets Are Still Open This Winter For Recreation and Exercise

During a winter storm, Shared Streets barriers and signage will be temporarily removed to facilitate street clearing. Once the roads are clear, barriers will be erected again.

Many local restaurants and businesses continue to rely on MCDOT’s Shared Streets program for curbside access and space for outdoor dining. Shared Streets temporarily adjust the uses of roadways to support activities such as biking, walking, outdoor dining and recreation. All in-street activity must comply with public health guidance during the COVID-19 health crisis.

See the locations of Shared Streets and learn more at


Learn More About How to Prevent Hypothermia

Montgomery County activates its Extreme Cold Plan when forecasted temperatures, and/or wind chill drops below 32 degrees in any part of the County. This creates a hazardous situation in which hypothermia and frostbite are likely. If you must spend time outdoors in frigid weather, wear layers and take extra precautions. Learn more at


Media inquiries about winter weather events, contact Hannah Henn at

View and download MCDOT's snow photo album at


December 15, 2020


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Get Updates from the MCDOT SNOW PORTAL

This handy, online website provides information on the latest delays and closings, shows the status of plowing in your neighborhood, provides up-to-date snow-related information and allows residents to submit a service request, visit:


Do You Know the Difference Between a Winter Weather Advisory, Watch or Warning?

Check the National Weather Service website for definitions about the differences between these and other weather-related advisories. 

  • Warnings: Take Action!
  • Watches: Be Prepared
  • Advisories: Be Aware

Learn more at


MCDOT to Enhance Sustainable Salt Practices During Snow Removal

MCDOT continues to use environmental controls to better balance salt use during snow removal operations this winter. 
Learn more.

Don't Be Salty... Be Salt Wise...

Road salt (sodium chloride) can be a very useful tool for keeping our roads and walkways safe in winter. However, using salt to melt ice corrodes concrete and masonry, poses dangers for pets and wildlife, damages surrounding plants and lawns, and harms our local streams and rivers. It can even contaminate our water supply. By using the right amount of salt, or using salt alternatives, we can all get the job done, ensure safety, and reduce damage to our environment. 

DEP's salt management website provides tips and best practices to follow for residents, business owners and snow removal professionals. 







Use S.T.O.R.M App to Check Plowing Operations and Road Conditions on State Roads

The Maryland State Highway Administration has a Statewide Transportation Operations Response Map (S.T.OR.M), which is a web-based app available on computers and mobile devices. The app shows the location and status of snow removal equipment across the state, allows drivers to check where plow trucks are heading and uses the state's traffic cameras to show road conditions. Read the article and try out the S.T.O.R.M. App.


Sign up for Montgomery County Alert Montgomery to receive emergency information, event updates, warnings and instructions directly to your email or device.




Want more information about the status of County programs and services? Want to report unshoveled sidewalks, downed trees or other weather-related issues?  Contact Montgomery County’s Customer Service Center by calling 311 (or 240-777-0311 if outside the County) or visiting 311 online at: 


First Energy/Potomac Edison: 1-888-544-4877 BG&E: 1-800-685-0123 PEPCO: 1-877-737-2662 Downed Wires “Hot” or sparking call: 911


Emergency: 911 
Non-Emergency: 301-279-8000


Call: 240-740-3000 Spanish Hotline: 240-740-2845 (Línea Informativa en Español) or email


Follow snow removal progress on MCDOT's Highway Services Facebook or Twitter pages.

Library Branch Opening and Closing Status: 240-777-6500.

Recycling and Trash Collections - for updated information about the collection schedule during snow storms, sign up for email or text updates, or follow Solid Waste on Twitter.

WMATA (Metro Services) call 202-637-7000 or follow on Twitter.

CABLE TV / SOCIAL MEDIA County Cable Montgomery, Channel 6 for RCN Comcast subscribers and Channel 30 for Verizon subscribers, provide continuous updates on roadway conditions and transit services. 

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