Montgomery County's Ride On bus system was featured in a National Public Radio story about the way transit systems across the country are using technology and data to improve service and information access for customers. Ride On is a midsize bus system that according to the story's reporter Franklyn Cater is "...an early adopter of these technologies, ahead of most agencies its size.”
Ride On tracks the location of its 343 buses and uses the data to provide real time bus arrival
information to customers. Recently, Ride On installed new signs at nine bus shelters that let riders track their bus on a map and also shows when the next bus will arrive. Rider feedback has been very positive, including one woman who started stopped driving and started using Ride On's Route 47 bus. She said in the story, "I'm a fairly recent convert, but ... now I'm so pro-47 bus, it's ridiculous. I wish every bus stop was like this."
Learn more about the real time signs online.