Beginning April 1, Montgomery County’s Call-n-Ride (CNR) program will be phasing out bulky coupons and instead will provide participants with a user-friendly, automated swipe card. Participants will be able to add value to the card with a check, money order or through the internet with a credit card. The introduction of the swipe card does not change a client’s eligibility to purchase taxicab transportation nor the amount they must pay.
The CNR Transportation Program is subsidized by the County and Maryland to supplement transportation needs for eligible low-income seniors (67 years and older) and people with disabilities (18 years and older). Participants may use this program for local medical and/or personal appointments within Montgomery County. Assistance with alternative taxicab service is provided on a sliding fee scale based on household income.
Program clients will receive the Call-n-Ride swipe cards in the mail before April 1. For card and account information, contact the Call-n-Ride Customer Service office at 1-800-980-6564. For program eligibility questions, contact the County’s MC311 Call Center at 311 or 240-777-0311, Monday through Friday from 7 a.m. to 7 p.m. Or, visit MC311 online. More information about the Call-n-Ride program and other transportation options for seniors and persons with disabilities is available on the County’s website.