After two relatively mild winters, this winter’s icy blasts have been a rude awakening. The Montgomery County Department of Transportation (MCDOT) has already responded to five wintry events in January, four of which were accompanied by extremely low temperatures. On January 2-3, 5-6 and 10, MCDOT responded to freezing rain. On January 18, there was a dusting of snow and on January 21-22, the County received between four to six inches of snow in the southern region and eight to 10 inches in the northern part. MCDOT responded to the most recent storm by mobilizing more than 400 pieces of snow removal equipment..
Residents can track the progress of MCDOT’s neighborhood plowing operations on the County’s Storm Operations Map accessible through the County’s website. The Storm Operations Map allows residents to request additional service or report missed streets once the map indicates that neighborhood plowing operations in that area are complete.
During snow removal operations, residents can contact the County’s Customer Service Center at 240-777-0311 (TTY, call 301-251-4850). The MC311 Call Center generally extends its hours during snowstorms. Its normal operating hours are Monday through Friday, 7 a.m. to 7 p.m.