Tell us how long you have been with MCDOT and describe your career path within MCDOT.
I have been with
the county for a total of 25 years. I drove a Ride On bus from 1998 to 2008. I
went to the Finance Department for 6 years. I returned to MCDOT in 2014 as a
Transit Operations Supervisor, until my recent promotion to Program Manager II
Please
describe the day-to-day activities pertaining to your work.
I monitor the
activities of the front desk, making sure all runs are covered and on time,
minimize missed trips, handle safety issues at the depot, approve operator
leave, assign work to substitute operators and prepare the relief board.
Please provide some
examples of your role’s direct impact on Ride On operations.
I help new
operators get to know the job. I also make sure each operator has a
run (what routes they are driving that day) and is comfortable with what
he or she is doing.
What are the most
challenging parts of your job?
One of the most
challenging parts of my job is making sure all runs are covered when operator
callouts increase suddenly.
What is the best
part of your job?
I love getting to
work with people from different countries and different cultures.
What
experience and personal characteristics are the best matches for this job?
In this
position knowing how to manage people is very important, as well as
knowing how to stay calm in stressful situations.
If you are interested in working for the Montgomery County Department of Transportation, search 'Transportation' for job openings here.