Tuesday, November 28, 2023

Ride On's Winter Public Transportation Rider Tips

Taking public transportation during winter is a great alternative to avoid the hassle of driving in poor weather conditions. Our valued customers can count on Ride On to be safe and reliable, getting you to your destination while you stay warm and relaxed in our buses.  

The safety of our customers continues to be our top priority. Here are seven safety tips we recommend you take while riding with us during the Winter weather:

  • Plan for extra time in your commute. Winter weather conditions such as snow and ice may cause delays to the bus schedule. Planning extra time may ensure that even with the delays, you can get to your destination on time.  

  • Dress accordingly. Be prepared to wait extra time for the bus to arrive. As a result, what you wear is crucial to staying warm while waiting on the bus or walking to your destination.

  • Consider getting a virtual SmarTrip Card. Our hands tend to suffer the most during the Winter weather because they are usually exposed due to activity. With a virtual SmarTrip card, you can simply use your phone to pay for fares while still wearing your gloves. It also saves you time looking for the physical card while staying contactless during this time. The virtual SmarTrip card is available for iOS and Android. 

  • Be Visible. It gets dark early so be sure to make yourself visible to an approaching bus. Hold a flashlight or use your cell phone’s light so that the bus operator can see you at the stop. If possible, wear reflective apparel or safety items (bands, pins) for more visibility on your coat or clothing.

  • Stand clear from the curb. Standing close to the curb is dangerous especially during inclement weather. Buses may slide on snow as they approach the curb. Be sure to stand clear from the curb until the bus comes to a complete stop and is ready for boarding. NEVER stand in the street. 

  • Be careful when boarding and stepping off the bus. Wait for the bus to come to a complete stop before trying to board. Bus steps can become slippery from snow. Try to clean the snow off your shoes before boarding. Be sure to always use the handrails while getting on or off the bus and take your time.

  • Use our Trip Planning App. Plan your trip, check bus arrival times, and get alerts when your stop is approaching with the new Ride On Trip Planner app. The app is available for download for iOS and Android devices, and in a desktop version. Download the app here

Ride On bus fare is only $1 and monthly passes are $22.50 using SmarTrip, cash, or tokens. Seniors age 65 or older, persons with disabilities and youth ages 18 and under all ride free using specialized SmartTrip cards.

Riders can plan trips online using the free Ride On Trip Planner App

For the most up-to-date service information, riders should follow @RideOnMCT on TwitterFacebookInstagram, and YouTube. In addition, information is available at rideonbus.com, by subscribing to receive email alerts, or by texting MONTGOMERY RIDEON to 468311 to receive text alerts. 

For information on MCDOT programs and services visit montgomerycountymd.gov/mcdot, follow @MCDOTNow on TwitterFacebook and Instagram and subscribe to MCDOT’s “Go Montgomery!” newsletter.  

A Ride On Guide to Montgomery County Parks


Montgomery County residents are taking every opportunity to enjoy the outdoors before winter weather arrives. Montgomery County has a great selection of parks to enjoy - many of which are easily accessible no matter where in the county you reside. 

If you and your family need to get out of the house and into nature this fall, Ride On is ready to help get you there. Read below for a selection of the area's parks and which Ride On routes you can take to get you there.

  • Wheaton Regional Park:

    Visit Wheaton Regional Park in Silver Spring for fun for every member of your family. This park features multiple playground structures, lots of walking trails, sports fields and venues, and even a dog park. Take the kids for a ride on the carousel or ride the miniature train to see holiday decorations for a day they'll be begging to repeat. Feeling festive? The Wheaton Ice Arena has open skate times to make you feel like the holidays have come to stay. Take Ride On Routes 31 or 9 for access to this fun-filled spot.

  • Cabin John Regional Park: 

    Cabin John Regional Park attractions include various athletic fields, tennis on both indoor and lighted outdoor courts, and even ice skating in any weather at the fully enclosed Cabin John Ice Rink. Visitors can become entranced by a ride on the model train, spend the afternoon relaxing with family and friends at various picnic and playground areas. Want to camp without leaving the city? The Robert C. McDonell Campground offers seven walk-in primitive sites. Take Ride On Route 37 to arrive right in the middle of the park, no parking spot necessary. 

  • Seneca Creek State Park: 

    Seneca Creek State Park spans 6,300 acres, including the 90-acre Clopper Lake. Picnicking, boat rentals, trails and a tire playground are just some of its recreational opportunities. A restored 19th century cabin and a self-guided path interpret the history of the area. Over 50 miles of trails are open for hiking, horseback riding and bicycling which wind through a variety of habitat. To visit Seneca Creek State Park, take Ride On Routes 61, 71, 74, or 78.

  • Rock Creek Regional Park: 

    Rock Creek Regional Park stretches across approximately 1,800 acres and includes the 75-acre Lake Needwood and the  55-acre Lake Frank. Meander along 13 miles of trails through woodlands and along the lake shores, or go picnicking, fishing, or boating while viewing the many species of resident wildlife. Other park amenities include playgrounds, Needwood Boat Rental and Snack Bar, Meadowside Nature Center, and lake tours on the Needwood Queen. Take Ride On Route 53 (or 59 if you like to hike) to visit this gem. 

  • South Germantown Recreational Park: 

    South Germantown Recreational Park is one of Montgomery Parks’ most active parks. The large park offers a variety of activities to choose from, including hiking, biking, archery, miniature golf, swimming, soccer, picnicking, and adventure play, to name just a few. Whether you're a BMX biker or a cricket player, South Germantown Recreational Park has something for everyone. Ride On Route 98 passes directly through the center of this park, getting you right where you want to go.

Ride On bus fare is only $1 and monthly passes are $22.50 using SmarTrip, cash, or tokens. Seniors age 65 or older, persons with disabilities and youth ages 18 and under all ride free using specialized SmartTrip cards.

Riders can plan trips online using the free Ride On Trip Planner App

For the most up-to-date service information, riders should follow @RideOnMCT on TwitterFacebookInstagram, and YouTube. In addition, information is available at rideonbus.com, by subscribing to receive email alerts, or by texting MONTGOMERY RIDEON to 468311 to receive text alerts. 

For information on MCDOT programs and services visit montgomerycountymd.gov/mcdot, follow @MCDOTNow on TwitterFacebook and Instagram and subscribe to MCDOT’s “Go Montgomery!” newsletter.  

Ride On Employee Spotlight Interview - Innocent Nartey

 

Tell us how long you have been with MCDOT and describe your career path within MCDOT.

I have been with the county for a total of 25 years. I drove a Ride On bus from 1998 to 2008. I went to the Finance Department for 6 years. I returned to MCDOT in 2014 as a Transit Operations Supervisor, until my recent promotion to Program Manager II

Please describe the day-to-day activities pertaining to your work.

I monitor the activities of the front desk, making sure all runs are covered and on time, minimize missed trips, handle safety issues at the depot, approve operator leave, assign work to substitute operators and prepare the relief board.

Please provide some examples of your role’s direct impact on Ride On operations.

I help new operators get to know the job. I also make sure each operator has a run (what routes they are driving that day) and is comfortable with what he or she is doing.

What are the most challenging parts of your job?

One of the most challenging parts of my job is making sure all runs are covered when operator callouts increase suddenly.

What is the best part of your job?

I love getting to work with people from different countries and different cultures.

What experience and personal characteristics are the best matches for this job?

In this position knowing how to manage people is very important, as well as knowing how to stay calm in stressful situations. 

If you are interested in working for the Montgomery County Department of Transportation, search 'Transportation' for job openings here

A Conversation on Bus Shelter Maintenance with Ride On Passenger Facilities Manager Wayne Miller

What amenities can passengers expect to find at Ride On bus shelters? 

A typical bus shelter is internally lit, has seating for up to 4 persons and has a significantly larger waiting area than a typical bus stop. Shelters also have larger trash cans. A select few shelters also have Realtime information screens with some having on-call audio announcements of routes and arrival information via a push button.

How does Ride On select locations for bus shelters, and what factors are considered in the process?

Locations are typically selected based on average daily boardings (>50), and the needs of vulnerable community members such as schools and senior residences. However, location selections are dependent on the availability of sufficient public right of way to allow for the larger footprint of a bus shelter and its related amenities.

Can you explain the process of creating new bus stops and shelters for areas that currently lack them?

New bus stops are usually driven by community activity and the availability of sufficient public right of way to construct ADA-compliant access and waiting areas for transit users. Typically rural areas may have greater distances between bus stops, followed by suburbs, with urban areas likely to have bus stops at each block to minimize the conflict between users and traffic. Ideally, bus stops are placed at intersections, before or after depending on turning movements, close to street lighting and accessible by sidewalk. The primary difference between siting of a regular bus stop verses a shelter is the space available.

Are there plans to expand the number of bus shelters in the area?

Since the end of the County’s franchise agreement in 2019, the County has lost 24 bus shelters which would be our first priority for replacement once funding became available. The next plan would be to provide shelters across the educational institutions that are currently without, followed by other locations on a case-by-case basis. The current 490 shelters are approximately 11-15 years old and will need to be replaced on a phased basis as many are beyond their useful life and would exceed the cost of a new shelter to repair.

What’s the significance of knee walls in bus shelter design, and how do they benefit passengers?

Knee walls are a creative solution to inadequate funding for bus stop furniture. They serve the purpose of delineating the bus stop, protects users from a change in grade behind the bus stop, and also provide an solid surface for seating.

How does Ride On ensure the maintenance and cleanliness of bus shelters? 

Ride On currently has a maintenance contract for repairs and cleaning of the bus shelters on a weekly basis, with monthly power washing, quarterly sanitization as well as landscaping as needed. In addition, we also leverage another contractor to provide trash collection at all the county-maintained bus shelters and numerous bus stops.


Ride On bus fare is only $1 and monthly passes are $22.50 using SmarTrip, cash, or tokens. Seniors age 65 or older, persons with disabilities and youth ages 18 and under all ride free using specialized SmartTrip cards.

Riders can plan trips online using the free Ride On Trip Planner App

For the most up-to-date service information, riders should follow @RideOnMCT on TwitterFacebookInstagram, and YouTube. In addition, information is available at rideonbus.com, by subscribing to receive email alerts, or by texting MONTGOMERY RIDEON to 468311 to receive text alerts. 

For information on MCDOT programs and services visit montgomerycountymd.gov/mcdot, follow @MCDOTNow on TwitterFacebook and Instagram and subscribe to MCDOT’s “Go Montgomery!” newsletter.  

 

Thursday, November 9, 2023

MCDOT's Go Montgomery! Transportation Newsletter - NOVEMBER 2023