Friday, October 28, 2016

What MCDOT is Doing to Help Riders During SafeTrack Surge #10

What Is MCDOT Doing To Help Riders

Transportation alternatives available using buses, MARC train, Metrorail or bikes.

Ride a Bus

  • Ride On: To encourage commuters to travel outside of peak hours, provide Ride On “Red Line Shuttles” between the Silver Spring, Takoma and Fort Totten Metrorail stations weekdays every 10 minutes from 5:30 a.m. to 10 a.m. and 2:30 p.m. to 7 p.m. MCDOT is extending peak-hour service to 4 ½ hours in both the morning and afternoon. Look for Ride On shuttles at the following locations: 
o   Silver Spring (southbound only): Colesville Road (between Wayne Avenue and the Metrorail entrance);
o   Takoma (northbound and southbound): Bus Bay A; and
o   Fort Totten (northbound only): Bus Bay C.
o   Route 80 weekday rush hour service connecting downtown DC and Fort Totten;
o   Route P6 weekday rush hour service connecting downtown DC and Rhode Island Station;
o   Route L2 weekday rush hour service connecting downtown DC with Chevy Chase Circle; and
o   MetroExtra S9 limited stop service, midday and rush hour, between Silver Spring and McPherson Square.
  • Other bus options:
o   Check Park and Ride Lot options using this interactive map.
o   Ride On regular bus service.
o   Metrobus, such as Route 70 between Silver Spring, Gallery Place and Archives.

Ride a MARC Train
  • MCDOT is encouraging commuters to try MARC by distributing free round-trip tickets, while they last, at the Silver Spring and Rockville Metrorail stations on Wednesday, October 26 through Friday, October 28 from 3:30 to 5:30 p.m.
  • Purchase MARC train tickets at the MCDOT TRiPS store in Silver Spring, Monday through Friday, 7 a.m. to 5 p.m.
  • Try the Brunswick Line, which has stations in Rockville, Metropolitan Grove, Garrett Park, Kensington, Silver Spring and Union Station (limited parking available near Garrett Park and Kensington stations).
  • Connect with Ride On at many MARC stations. Enter station name here to view transit options.
  • Buy MARC train tickets at the station or in advance.
o  Use Quik-Trak ticket vending machines at some stations.
o  On the platform from MARC staff at Rockville and Silver Spring during peak travel times.
o  Onboard with cash only; $20 denominations or less. (Note: MARC charges a $5 surcharge for onboard purchases.)
o  Online: (Note: When purchasing a ticket, use "Washington, DC" for Union Station.)
o  Silver Spring TRiPS store at the Silver Spring Transit Center, Monday through Friday 7 a.m. to 5 p.m.

Ride Metrorail Green/Yellow Line

Ride a Bike
  • Ride to the West Hyattsville Green/Yellow Line station.
o  Look for bike route “SafeTrack Detour” signs MCDOT has posted at station entrances to connect West Hyattsville on the Green/Yellow Line with the Takoma, Silver Spring, Forest Glen, Wheaton and Glenmont stations.
o  Route distances along the Sligo Creek Trail, with local street connections, range from about five miles between Takoma and West Hyattsville to 11.6 miles between Glenmont and West Hyattsville.
o  As with any bike route, prepare for the weather and be sure your bike has a headlight.
  • Use the Georgetown Branch Trail between Silver Spring, Bethesda and Georgetown. This signed trail combines on-street travel with a gravel and paved path. Route distances are 5.7 miles between Silver Spring and Bethesda and 12.1 miles between Silver Spring and Georgetown.
  • Use Capital Bikeshare.
o   Access Capital Bikeshare in Silver Spring, Takoma Park, Friendship Heights, Bethesda, Chevy Chase Lake, Rockville or Shady Grove. See full station map online.
o   Use a credit card for a $2 single trip fare, good for up to 30 minutes, or an $8 daily fare.
o   Offer free Bikeshare memberships, training and helmets to qualified, low income residents through the MC Liberty program. Call Montgomery County Commuter Services at 240-777-8380 to learn about eligibility for a free, annual, Bikeshare membership.
  • Plan your ride by checking the Montgomery County Planning Department's Level of Traffic Stress map.  
  • Join a "Learn the Route" free, guided bike ride from Glenmont Metro station Sponsored by MCDOT, on Saturday, October 29 at 10 a.m. to aid bike community.

Help for Drivers

  • Drive, park and ride. Check Park and Ride Lot options using this interactive map created by MCDOT.
  • Check Commuter Connections for ride-sharing information or contact Montgomery County Commuter Services for assistance at 240-773-8747.
  • Use a car share vehicle. Montgomery County offers Zipcars at some parking garages.
  • Use telecommuting resources at Montgomery County Public Libraries.
  • MCDOT is:
o   Monitoring traffic and adjusting traffic signals in areas most affected by SafeTrack to improve bus operations and traffic flow.
o   Suspending MCDOT road repair projects along key commuter routes affected by surges.
o   Asking that the Maryland State Highway Administration restrict lane closures and construction projects along key routes affected by surges.
o   Prohibiting metered parking on weekdays from 5 a.m. to 8 p.m. along the MD 97 and US 29 corridors in Silver Spring to improve bus operations and traffic flow.
o   Coordinating with Montgomery County Police to provide traffic control to improve bus operations at the Silver Spring Transit Center and other key locations.

Explore Commuter Services Options
  • View Montgomery County’s telework video and webinar or receive free, expert consulting services from Montgomery County Commuter Services. Call 240-777-8380 or email. MCDOT can provide assistance with telework, alternate work schedules, carpooling, vanpooling and use of car-sharing.
  • Consider allowing employees to flex their time.
  • Consider signing up for the County’s FareShare program for employers that allows them to buy-down the cost of transit or vanpooling for their employees. Contact Montgomery County Commuter Services at 240-777-8380 or email.

Helping to Educate Travelers
  • Extend MC311 Call Center hours during Surge 10 to 6 a.m. to 8 p.m., Monday through Friday, between October 31 and November 22. People can call 311 from within the County, 240-777-0311 from outside the County or use Maryland Relay Services.
  • Provide Ride On staff at affected Metro stations to assist passengers, direct them to shuttles and distribute information.
  • Hold “pop-up” events at Metrorail stations to educate passengers.
  • Post interior and exterior Ride On bus and bus shelter ads.
  • Display informational posters at all transit centers.
  • Use social and traditional media to communicate with customers and the public.

Additional information: